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Friday, April 3, 2015

N-Series Poe

Did you open a case with tech-support
I’ve seen issues where devices did report as Class2 or 3 devices while they should be 0 or even high-power (POE+) and that it was just slightly over the limit and some ports seemed to be a little bit more stringent then others.

Consider indeed:
·         Setting the (lower) port on interface level as ‘power inline high-power’
·         On global or stack-unit level set ‘power inline management static’
·         Remove ‘legacy’ as dynamic method
·         Or set it indeed as ‘class based’ power

And else: open a case with tech-support to fully investigate and maybe use debug commands to find exact reason why it did go off.

The ‘work-around’ for removing ISDP is only applicable on Cisco devices that refuse to use industry standard methods if it thinks it is connected to a Cisco device – mainly Cisco multi-radio AP’s. Because they do receive ISDP info they do think they should also get POE info over CDP – but that part is ‘closed code’ and not open part of CDP (which is thus ISDP).
You can also work around that in another way then removing/disabling ISDP: you can tell the Cisco device it should accept POE negotiation form a specific device (MAC address of the switch/stack in question).  This last behavior is imho clearly a Cisco problem – it does NOT check if it is talking to a device that supports full CDP including Cisco proprietary POE negotiation over CDP: it just sees ‘something that looks like CDP’ and then refuses to use the industry standard unless specifically told to do so (via command on Cisco box like:  power inline negotiation injector <attached>  which will then be replaced by the switch MAC address in the Cisco startup-config).

Jan

Jan

From: Malone, Jim
Sent: Thursday, April 02, 2015 3:36 PM
To: Meister, Benjamin; WW Networking Domain
Subject: RE: N-Series Poe - Ahhhh . . .

Dell - Internal Use - Confidential
Well, I am out of guesses
The only other option is go to 6.2.0.5.
Nothing specific on Release Notes.

Jim Malone
Network Sales Engineer
Dell | Networking | VA, DC
571-232-0340

From: Meister, Benjamin
Sent: Thursday, April 02, 2015 10:22 AM
To: Malone, Jim; WW Networking Domain
Subject: RE: N-Series Poe - Ahhhh . . .

Dell - Internal Use - Confidential
6.1.2.4



~ Benjamin R. Meister
   Networking & Converged Infrastructure Sales
   Dell | Enterprise Solutions, Networking
   Office    + 1.646.409.1330 
   Mobile   + 1.646.489.2035

From: Malone, Jim
Sent: Thursday, April 02, 2015 10:19 AM
To: Meister, Benjamin; WW Networking Domain
Subject: RE: N-Series Poe - Ahhhh . . .

Dell - Internal Use - Confidential
What version of OS are you running?

Release 6.1.0.6 Summary
User Impact
Resolution
Affected Platforms
Issues powering up POE devices on certain switch port interfaces.
When dot13af and legacy mode is enabled and the first 12/24 switch ports are in error status, the last 12/24 ports are stay off.
Fixed high port powering issue by updating the PoE controller firmware version to 263_75.
Please wait for few minutes for PoE controller firmware update to complete on switch boot-up.
You will see the below log messages on switch boot-up after switch firmware upgrade.
<187> Jun 17 04:51:57 172.25.136.215-1 POE[144021428]: hpc_poe_pwrdsne.c(6733) 582
N2xxxP/N3xxxP


Jim Malone
Network Sales Engineer
Dell | Networking | VA, DC
571-232-0340

From: Meister, Benjamin
Sent: Thursday, April 02, 2015 10:06 AM
To: Malone, Jim; WW Networking Domain
Subject: RE: N-Series Poe - Ahhhh . . .

Dell - Internal Use - Confidential
According to the Show tech:

Power.......................................... On
Total Power.................................... 1800 Watts
Threshold Power................................ 1620 Watts
Consumed Power................................. 82 Watts
Usage Threshold................................ 90%
Power Management Mode.......................... Dynamic
Power Detection Mode........................... dot3af+legacy

Unit  Description    Status     Average     Current          Since
                                 Power       Power         Date/Time
                                (Watts)     (Watts)
----  -----------  -----------  ----------  --------  -------------------
1     System       OK            0.2        39.8
1     PS-1         OK           N/A         N/A       03/14/2015 06:40:57
1     PS-2         OK           N/A         N/A       03/14/2015 06:40:57

~ Benjamin R. Meister
   Networking & Converged Infrastructure Sales
   Dell | Enterprise Solutions, Networking
   Office    + 1.646.409.1330 
   Mobile   + 1.646.489.2035

From: Malone, Jim
Sent: Thursday, April 02, 2015 9:59 AM
To: Meister, Benjamin; WW Networking Domain
Subject: RE: N-Series Poe - Ahhhh . . .

Dell - Internal Use - Confidential
Question: do  you have the default 750watt power supply?
Question: is this the only powered device plugged in?

Something to check and work with.
Power Inline Priority – by default all ports are set the same and here is what that means to you.

Priority is always enabled for all ports. If all ports have equal priority in an
overload condition, the switch will shut down the lowest numbered ports
first.

To test this you could change the priority of a low numbered port and retest the phone.

It may be preferable, if not already done, to use the 1100 watt power supplies.

Hope this helps


Jim Malone
Network Sales Engineer
Dell | Networking | VA, DC
571-232-0340

From: Meister, Benjamin
Sent: Thursday, April 02, 2015 9:23 AM
To: WW Networking Domain
Subject: N-Series Poe - Ahhhh . . .

Dell - Internal Use - Confidential
Ok folks,

N-series 3048p: 

Customer has poe phones, no problems any port. 
Customer plus in a Polycom CP7937G phone [15.4w] into a lowered number port, gets ‘ethernet disconnect’ errors.  But when he switches from say port 1/0/1-14 to port 1/0/47 the phone comes up and stays up no problem.  Same configuration on all ports.
This is unique to 1 or 2 of his switches, the remaining switches work just fine (all stand alones)

Would this be an indication of a bad ASIC?  (which would be really weird since the lower ports also have PoE phones on them)

Point of fact:  we did try ‘no ISDP enable’ trick – no luck.

~ Ben

~ Benjamin R. Meister
   Networking & Converged Infrastructure Sales
   Dell | Enterprise Solutions, Networking
   Office    + 1.646.409.1330 

   Mobile   + 1.646.489.2035

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